Delivery Information

Dreamees Delivery Info:

PLEASE NOTE: all timings are approximate and delays beyond our control may occur.

During peak times, such as after TV shows, orders may take 10 - 14 days.

All orders placed after 10am will begin processing the following day.

Orders placed for Dreamees products (eg. Dies, stamps, paper pads, card making kits, embellishments, etc.) will be dispatched as soon as possible as these are ‘pick and pack’ items. These orders may be dispatched within 3 - 5 working days.

Our MDF is cut to order so any orders containing MDF items will be dispatched as soon as possible, once manufacturing has been completed. We aim to dispatch orders containing MDF within 5 – 7 working days, depending on the content of the order, but please allow 10 - 14 days.

Personalised MDF items are designed to order and may take slightly longer to arrive – we aim to dispatch within the same time-frame as other MDF orders but due to the design time, sometimes this isn’t possible.

The cost of delivery for UK orders is at a flat rate of £3.99

Orders are dispatched via EVRI on a tracked service and should arrive within 2 – 3 days of dispatch.

Contacting us regarding your order:

If possible, please allow 7 working days (our office working days are Monday – Friday, 10am - 4pm) before contacting us regarding your order – unfortunately this can delay orders further if we’re contacted before the above timescale.

You can email us at: customerservice@dreamees.co.uk and we will get back to you as soon as possible.